Privacy Policy
1. What information do we collect and what do we do with it?
When you enroll as a subscriber (“user”) on our site or related classes, as part of the enrolling process, we collect the personal information you give us such as your name, email address, country of origin, and state/province.
Email marketing: we may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.
2. How do you get my consent?
When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you consent and authorize us to collect this information and use it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us.
3. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
4. Thinkific
Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
Payment:
If you make a purchase on our site, we use a third-party payment processor called Stripe. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .
5. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and strongly encourage you to read their privacy statements.
6. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
This explains how Operation Human First ("we", "us", and "our") uses cookies and similar technologies to recognize you when you visit our website at https://operationhumanfirst.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Why do we use cookies?
We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate. We use other cookies to track and target the interests of our users to enhance the experience on our website.
Types of Cookies We Use:
Essential Cookies: These cookies are strictly necessary for the core functionality of our website. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies. This includes cookies used by our course platform, Thinkific, to manage your login session.
Analytics and Performance Cookies: These cookies are used to collect information about traffic to our website and how users use the site. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. It includes the number of visitors to our website, the websites that referred them, the pages they visited, and other similar information. We use this information to help operate our website more efficiently and to monitor the level of activity.
We use Google Analytics to understand how our website is performing.
We use Microsoft Clarity to record user sessions and interactivity heatmaps to improve our website's user experience.
Functionality Cookies: These cookies are used to provide you with a seamless experience when you leave our site to access our courses on the Thinkific platform. They allow you to log in and maintain your session state. These cookies are essential for the paid subscription portion of our service to function.
How can you control cookies?
You have the right to decide whether to accept or reject cookies.
On our main website (operationhumanfirst.com):
You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie banner that appears for visitors in the European Economic Area (EEA), UK, and Switzerland.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. As the security of your data is important to us, please note that the transmission of data via the internet can never be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website and any transmission is at your own risk.
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
We use cookies to recognize your device and provide you with a personalized experience.
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Web Analysis Tools
We may use web analysis tools that are built into the Operation Human First website to measure and collect anonymous session information.
7. Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
8. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated by posting the updates to this page, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. You are strongly advised to review this page periodically to review any changes.